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Return Policy

  If you are not completely satisfied with your order when it arrives, just return it within 30 days. We'll refund your money or exchange any item less shipping charges.  We only require that the products returned are in new unworn resaleable condition and in their original reusable packaging, unless defective. Except for defective merchandise, no returns allowed after 30 days from original invoice date.

  1.)Simply fill out the return form on the back-side of your invoice included with your order. Send the return form (or a copy of) inside the package. 

  2.)Call us at 1-603-237-4464 for a Return Goods Authorization (RGA)Number.

  3.)Send package UPS ground or US Postal Service parcel post. For your protection, please insure the package for its full value. COD's are not accepted.

Send Returns to:

Northern Outlet of New England 

Customer Returns Department

61 Main Street

Colebrook, NH 03576

  Some products we sell are covered by a manufacturer's warranty that requires items to be sent directly to the manufacturer for replacement or repair.

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